Valid reason for backdating jsa

Applicant Failed Payment work list (codes start with PA) Bank Liaison Team (codes start with PB) Calculating and scheduling manual payments (codes start with PC) Central POca Team (codes start with PF) Validate Large Payments (codes start with PJ) Ceased (or Reduced) Payments After a Change (CPAC) (codes start with PK) Manually Adjusted Payments To Avoid Hardship Team (codes start with PM) Please ensure that the relevant standardised reference shown below is added to the end of the message. Transferred to (MU number)The entry is on the Applicant Failed Payment work list because a payment has been cancelled. The payments have been suspended and the work list entry has been transferred to another work area. Ref (XXXXXX) Payments reprofiled The entry is on the Applicant Failed Payment work list because the payment has been cancelled.

For more information see TCM0152090 An entry will appear on the Applicant Failed Payment work list either automatically or as a result of a member of staff recording a failed payment. Two unanswered phone calls have been made to the customer. This Note no longer used from 14 September 2011 - PA03 - AFP worklist entry: Cancelled payment due date (DD/MM/YY). Bank details amended in accordance with Bank Details Guide. The reply to form TC652 has been received and the bank details have been amended on the tax credits computer.

Note: This guidance provides Standardised Messages for the payments issues listed below.

valid reason for backdating jsa-10

This Note no longer used from 14 September 2011 - PA02 - AFP worklist entry: Cancelled payment due date (DD/MM/YY). The reply to form TC652 has not been received, so the payments have been suspended and the work list entry has been deleted.

The entry is on the Applicant Failed Payment work list because the payment has been cancelled.

No further action is required as the payments have been re-profiled, which will generate a new payment schedule and cause the payments to restart providing there is remaining entitlement for the award period.

This Note no longer used from 14 September 2011 - PA15 - AFP Worklist entry: Cancelled pyt due date (DD/MM/YY).

Top of page The Calculating and Scheduling Team calculate and schedule payments for cases that are out of payment due to system problems. Payment of £(DD/MM/YY) will not be issued, system will reprofile and issue amended payments.

They then send the new schedule to the Manual Payment Database Team. GRPxx/Tmx/initials PJ14 - DO NOT MAKE INCOME CHANGE (YY/YY). X ref’d PAYE/SA income used £(give details of each discrepancy). If income challenged, advise customer to call (insert phone number) award/pyts amended.

TC1070 issued on DD/MM/YYYY requesting bank/building society details. Manual PYT case - [insert reason for making manual payment and name or NINO of customer it is paid to]. Next PYT due DD/MM/YYYY [insert if appropriate]PC13 - For pyt due DD/MM/YY. GRPxx/Tmx/initials PJ13 - High value payment check.

If a reply is not received by DD/MM/YYYY (4 week BF), all Tax Credits paid into this account Initials, Team, Group. Award amended as (enter details of error found and correction made e.g backdated incorrectly, incorrect JSA marker etc).

PB15 - ICT - TC1070 issued on DD/MM/YYYY requesting bank/building society details. Complex Case URP requested DD/MM/YYYY for WTC £XXX. TC861 issued, customer to call (insert phone number) with info.

If a reply is not received by DD/MM/YYYY (2 week BF), issue TC1071 reminder (Letter sent to WLU / VIMU for translation) (Delete if appropriate). PB30 - ICT - Joint claim, 1 set of account details provided. GRPxx/Tmx/initials PJ12 - DO NOT MAKE INCOME CHANGE (DD/MM/YY). X ref’d PAYE/SA income used £(give details of each income discrepancy) award amended. If income challenged tell customer to call (insert phone number).

Advise customer to call (insert phone number) with information required.